LEGAL BASE PURPOSE CUSTOMER SERVICE When the user contacts through any form enabled through this website or through any other means of contact advertised on this website the legal basis of the treatment is the user’s consent. In turn, JBCREATIONES has a legitimate interest to respond to requests, queries or doubts raised by the user, either through this website or through any means of contact with the company, including social networks in the JBCREATIONES be present. If the user’s contact with JBCREATIONES is made by virtue of the exercise of the rights protected by any legal provision, including claims or queries related to the services or products of JBCREATIONES, the legal basis that governs such treatment is compliance with legal obligations In the event that the data provided by the user are contact details of individual entrepreneurs and liberal professionals, the legal basis of the treatment is legitimate interest, as stipulated in article 19 of Organic Law 3/2018, of December 5 , Protection of Personal Data and guarantee of digital rights, in relation to Article 6.1.f) of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016. MARKETING The legal basis for the processing of personal data for the purposes described in the marketing purpose is the user’s consent. In the event that there is a prior contractual relationship with the user, provided that JBCREATIONES had legally obtained the contact details of the recipient and used them to send commercial communications regarding products or services of their own company that are similar to Those who were initially contracted with the client, the legal basis of the treatment will be based on legitimate interest, with special reference to what is stated in the second section of Article 21 of Law 34/2002, of July 11, on services of the information society and electronic commerce. In the event that the data provided by the user are contact details of individual entrepreneurs and liberal professionals, the legal basis of the treatment is legitimate interest, as stipulated in article 19 of Organic Law 3/2018, of December 5 , Protection of Personal Data and guarantee of digital rights, in relation to Article 6.1.f) of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016.
QUALITY SURVEYS JB CREATIONES has a legitimate interest to carry out quality surveys of users, in order to analyze user satisfaction with this website, the quality of customer service or about the products and / or services contracted.
The term of conservation of personal data will depend on the purposes for which they have been collected:
PURPOSE OF CONSERVATION TERM
CUSTOMER SERVICE The personal data processed for this purpose will be kept as long as necessary to attend the query, request or request made by the user.
MARKETING The personal data processed for this purpose will be kept until the user decides to withdraw consent.
In the case of the Newsletter, the user can unsubscribe from the service at any time by clicking on the link that appears at the end of the update message they receive in their email.
QUALITY SURVEYS The personal data processed for this purpose will be kept for the time necessary to carry out the appropriate actions to improve our service, that of our products or the usability of this website, depending on the reason for the survey, or until JBCREATIONES anonymizes the data collected.
The user is informed that JBCREATIONES will process personal data during the time that civil, commercial, administrative, criminal or fiscal responsibilities may arise, in compliance with the regulations in force at any time. Once these deadlines have passed, personal data will be deleted.
JB CREACIONES informs that in order to fulfill the purposes described above it is necessary to transfer the personal data provided by the user to companies linked to JB CREACIONES, as well as to third companies that provide us with support in the services we offer, such as:
• Technology service providers
• Service providers related to customer service
• Service providers related to the administration of JBCREATIONES
• Suppliers and collaborators of services related to marketing and advertising
• Public Administrations when required by current regulations.
It is reported that JB CREACIONES contracts the management of some of the functions necessary for the provision of the service with treatment managers located outside the EU and, in any case, guarantees an adequate level of protection of personal data.
Users who have provided personal data for JBCREATIONES to process them have the following rights
IGHT OF ACCESS The user has the right to obtain confirmation from JB CREATIONES of whether or not personal data concerning him or her is being processed, as well as to access the personal data that JB CREACIONES has.
IGHT OF RECTIFICATION The user has the right to request that JBCREATIONES rectify inaccurate data concerning him. You will also have the right to complete personal data that is incomplete, including through an additional declaration.
IGHT OF SUPPRESSION / RIGHT TO FORGET The user will have the right to have JBCREATIONES delete the personal data that concerns him, always taking into account the requirements established in current legislation.
LIMITATION RIGHT The user will have the right to ask JB CREATIONES for the limitation of the processing of personal data, always taking into account the requirements established in current legislation.
PORTABILITY RIGHT The user will have the right to receive from JBCREATIONES the personal data that concerns him in a structured format, for common use and mechanical reading, and to transmit them to another responsible when the treatment is based on consent or a contract, and Perform by automated means.
OPPOSITION RIGHT The user has the right to object to JB CREATIONES processing personal data that concerns him when they are subject to a treatment based on public or legitimate interest. In this case, JBCREATIONES will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.
The user may exercise the rights described above by sending a written communication to the address: Calle Halcón, 41A, of the town of San Bartolomé (C.P. 35550 – Lanzarote); or via email firstname.lastname@example.org including in both cases a photocopy of your ID or other similar identification document and subject “DATA PROTECTION – JBCREATIONES”.
JB CREATIONES is present in the main social networks: Facebook. For this reason it assumes the role of Responsible for the Treatment of the data poured into its profiles derived from friends, likes, followers or followers, comments, pins, etc.
The user expressly agrees to be subject to the conditions and terms that, in matters of privacy, have the different social networks or platforms where JB CREATIONES is present, empowering the latter to use the means that the same networks allow him to inform users about the different activities and services it performs.
Children under 13 may not use the services available on this website without the prior authorization of their parents, guardians or legal representatives, who will be solely responsible for all acts performed through this website by the minors in their care, including the completion of the forms with the personal data of said minors and the marking, where appropriate, of the boxes that accompany them.
In this sense, and to the extent that JBCREATIONES does not have the capacity to control whether or not the users are minors, it must be the parents, guardians or legal representatives who enable the necessary mechanisms to prevent minors from accessing this website. and / or provide personal data without your supervision, not admitting JBCREATIONES any responsibility in this regard.